Regent Cookware

Regent Cookware Range. Prices subject to change. Please access orders on beardedprincess001@gmail.com

Thanks for purchasing our products at Bearded Princess

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way after shipping, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at beardedprincess001@gmail.com .

DELIVERIES

Delivery fees will be determined on the Rand value of your order.

Delivery of Your Order will be made 3 to 7 business days from the date that your Order confirmation is sent to you, except during sales and/or special events, such as Black Friday or Cyber Monday, when delivery may take up to 10 business days. We do not guarantee that Your Order will be dispatched or delivered on any particular date and time.

Your Order will only be delivered to a valid address in South Africa, on business days between 08h00 and 16h00 and You, or the person accepting delivery on your behalf, may be requested to produce identification, when accepting the delivery of Your Order.

Two attempts will be made to deliver Your Order and should you fail, refuse or neglect to be available and accept the Order after 2 attempts, You may be liable for additional delivery charges or We may elect to cancel Your Order, in which event We will refund You the full transaction value less delivery charges already incurred and a reasonable administration charge.

TRACKING YOUR ORDER

Within 48 hours of your Order having been shipped, you will receive an email confirmation containing your shipping details, a tracking number and a link to track your Order.

When your Order is delivered, You must inspect the Products and be satisfied that the Products conform to the quality and quantity You ordered and are free from any defects. You are not able to return any Products to Us with the courier and if you wish to return the Products, You must follow the returns procedure, or contact us on beardedprincess001@gmail.com

ORDER ASSISTANCE

If you require assistance with your Order or have made a mistake with your Order, please contact us on 076 116 7282 or beardedprincess001@gmail.com for assistance.